Your satisfaction is important to us. We offer a 30-day return and exchange policy: If a product is damaged or was defective upon delivery - we offer a 100% refund.

Timeframe: We have a 30-day return and exchange policy, starting from the day the item was received. To be eligible for a return, products must be unopened, unused, undamaged, and accompanied by proof of purchase.

For returns, please email info@kabair.ca with the subject "Returns" and include your order number, your name, and the reason for the return. The seller will provide the customer with instructions for sending the returned goods. It is strongly recommended for customers to obtain proof of postage when returning goods to avoid "lost parcel" situations.

Please note that customers are responsible for the shipping costs of returned items. When the returned item is received and inspected, the customer receives a confirmation email, informing them of the refund status. If the refund is approved, it will then be processed, and a credit will be automatically applied to the customer's credit card or original payment method shortly after.